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Ionosphere theme version 1.12?

    • MrT's Avatar
    • MrT
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    Re: Ionosphere theme version 1.12?

    Posted 6 years 9 months ago
    • The latest version of the theme for Wordpress is v1.1. V1.12 is for Joomla only.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
  • Re: mobile menu problem with Ionosphere theme version 1.1 for WP

    Posted 6 years 9 months ago
    • I am having a mobile menu issue with the ionosphere theme version 1.1 and I have the latest gantry version installed.

      Some of the menus that have submenus are not clickable.

      Has anyone run into this?

      Phil
    • Last Edit: 6 years 9 months ago by Designman.
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    Re: mobile menu problem with Ionosphere theme version 1.1 for WP

    Posted 6 years 9 months ago
    • Please would you post your URL, admin id and pswd in the secure tab of your post and I'll have a look for you.

      Please do a screenshot of your problem and annotate to make it clear.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
  • Re: mobile menu problem with Ionosphere theme version 1.1 for WP

    Posted 6 years 9 months ago
    • Thanks Mr T

      Here is the website. This is a exact private copy running of the live website.

      The problem only occurs with the mobile menu ( I have been testing with IOS device Iphone 6)

      dev.thetopshop.ca

      Attached is the snapshot of the mobile menu issue and secure info.

      Please review.


      Thanks

      Phil
    • MrT's Avatar
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    Re: mobile menu problem with Ionosphere theme version 1.1 for WP

    Posted 6 years 9 months ago
    • I just get a completely white page when I visit your site?

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
  • Re: mobile menu problem with Ionosphere theme version 1.1 for WP

    Posted 6 years 9 months ago
    • Can you please try it now?

      I disabled the country blocking plugin.

      Phil
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    Re: mobile menu problem with Ionosphere theme version 1.1 for WP

    Posted 6 years 9 months ago
    • I was able to reproduce this issue on the demo site too so I have raised a bug ticket.

      The WP releases have lagged a little behind the Joomla ones unfortunately and there do seem to be some issues that need to be addressed.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    • MrT's Avatar
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    Re: mobile menu problem with Ionosphere theme version 1.1 for WP

    Posted 6 years 9 months ago
    • This message contains only secure information that is visible to MrT, moderators and administrators
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
  • Re: mobile menu problem with Ionosphere theme version 1.1 for WP

    Posted 6 years 9 months ago
    • Thanks for reviewing.... much appreciated.

      What kind of turn around time is average for bug fixes?

      Phil
    • Last Edit: 6 years 9 months ago by Designman.
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    Re: mobile menu problem with Ionosphere theme version 1.1 for WP

    Posted 6 years 9 months ago
    • There is no average turn around time. It depends on the severity of the bug, how old it is, how popular the template is, what resources we have available etc etc. Sorry but I can't give any ETA on a fix. You will note however that we have recently been doing lots of WP template fixes. You can see all product updates here http://www.rockettheme.com/product-updates . There is also an RSS feed there that you can subscribe to too.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.

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